Let’s say your job is to create a product–and your objective is to get customers to buy your product. Naturally, you’d want to learn everything you can about customers so that you fully understand ...

Consider how AI disrupted the traditional definitions of durable skills. Communication skills are more than just talking and ...

“The single biggest problem in communication is the illusion it has taken place.” So wrote George Bernard Shaw, one of the history’s greatest communicators. It is estimated that during his long life ...

When you’re hiring someone for a job, you look at a resume, cover letter, references, professional achievements–anything that can help prove why this person is qualified and would be an asset to your ...

I was a science kid in high school; I loved physics and mathematics. When I learned my senior year that I was assigned to the English teacher with a reputation as the most rigorous in school, I ...

Micah Castelo is a web editor for EdTech: Focus on K-12. Her experience includes education and community news coverage for the Syracuse Post-Standard and international news reporting for the Pulitzer ...