"He who smiles in a crisis has found someone to blame." Conflict exists wherever two or more living entities exist. Because it’s universal and inevitable, it’s best to learn to address it on your own ...
Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...
As an American diplomat in India, Guatemala and Ecuador, as well as a Foreign Service Officer negotiating with unions and management within the U.S. State Department, I spent a lifetime learning the ...
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