NEW YORK--(BUSINESS WIRE)--Conversational commerce is quickly emerging as the next frontier in digital advertising, according to a 2025 study commissioned by Smartly, the AI advertising platform, and ...

Keeping pace with a number of peer cloud communications companies that have climbed aboard the artificial intelligence (AI) train to enhance their core offerings, Vonage has announced the launch of ...

OpenAI-powered conversational shopping could become Target's next growth lever, reshaping how guests discover, buy and ...

CMSWire Contributor of the Year Justin Racine breaks down what changed in 2025 and why customer experience separates leaders ...

Conversational commerce is gaining traction. Data shows a staggering sevenfold increase in global spending on it from 2021 to 2025, with projections reaching $290 billion this year. But this hype ...

Conversational marketing stands as a dynamic approach that emphasizes real-time dialogue with customers, fostering deeper engagement and relationship building. With the integration of artificial ...

Advertisers are giving conversational commerce media their own budget. Fifty-three percent are doing so by separating the line item from programmatic and paid social, according to data released today.

Amazon’s deployment of artificial intelligence through its Alexa platform represents a significant evolution in e-commerce, altering the dynamics of customer interactions and setting new standards for ...

As AI reshapes the retail landscape, this tool will offer retailers new ways to personalize experiences, streamline operations and drive revenue, the company said. Safe, reliable information: Built-in ...

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure, it’s ...

OpenAI and Stripe launch Agentic Commerce Protocol, enabling chat interfaces to facilitate transactions, making shopping ...