NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

DATA Communications Management Corp. (TSX: DCM; OTCQX: DCMDF) (“DCM” or the "Company"), a leading Canadian provider of print and digital solutions that help simplify complex marketing communications ...

ATLANTA & LONDON--(BUSINESS WIRE)--Quantre Solutions, a customer communications management consulting service provider headquartered in the US, today announced a strategic partnership with Tech ...

Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don't trust the accuracy of AI-generated answers, and 40% of patients are ...

January 28, 2025: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide ...

Guidewire GWRE and Smart Communications recently unveiled Built by Guidewire Smart Communications integrations. The state-of-the-art solution is now easily accessible in the Guidewire Marketplace, ...

Quadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, today announced that it has been ranked No. 1 in worldwide Customer ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Call centers are having trouble meeting consumer expectations, and they're also challenging ...