Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Whenever my sales team has to fill out a complicated RFP or RFQ, there are a handful of ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

Tom Dunlop is cofounder and CEO of Summize, a CLM solution, and a former General Counsel for high-growth technology companies. Mid-market companies are eager to harness the potential of artificial ...

Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if ...