The restaurant industry is currently grappling with a new scam specifically targeted at people looking to make online reservations. Hackers have set their sights on exploiting OpenTable, a widely used ...

What happens at the dining table no longer stays at the dining table. If the city’s servers suddenly always seem to know your go-to drink order, or how you always order extra croutons on your salad – ...

It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...

One thing I hardly ever do when going out to eat is make reservations. Part of this is due to the fact that I don't generally dine at the kind of establishments that require you to book your seat ...

Planning a date night soon? OpenTable released it's top 100 Restaurants of 2024 list and there are plenty of options in Massachusetts. "Some lists are decided by critics, but not OpenTable’s Top ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...