The internet is one of the greatest things that has happened to businesses. It provides us with an abundance of information on any area we want. And for us marketers, specifically, it has given us the ...

Awhile back, we uncorked some journalistic champagne bottles and toasted a step forward for the state of Alabama. In 2004, it embarked on its first real statewide foray into performance measurement.

The Postal Regulatory Commission (PRC) is seeking public comment on the most recent draft of the US Postal Service’s proposed service performance measurement plan. The plan was published in the ...