WASHINGTON – The United States Postal Service will implement “refined service standards” for mail that is expected to save the agency $36 billion over the next 10 years. Beginning April 1, service ...

Exceptional customer service depends on more than smiling, empathetic employees (though they’re vitally important as well!). It also requires customer service standards and customer experience systems ...

NEW YORK--(BUSINESS WIRE)--Based on the work of experts from nineteen leading enterprises, the Data & Trust Alliance (D&TA) announced proposed data provenance standards, believed to be the first with ...

Business ethics must go beyond compliance by adopting consistent global standards, embedding values into leadership and daily actions and treating integrity as a strategic advantage that builds ...

Kelly Ehlers is Founder and President of The Evoke Agency, a 5x Inc 500 and 5000 firm focusing on social media, content creation and PR. Think back to your last experience with a service-based ...

It’s easy to frame open standards as a noble cause, somewhere between technical utopia and engineering idealism. But that sells them short. Open standards aren’t just good engineering practice.

FORT WORTH, Texas--(BUSINESS WIRE)--ECI Software Solutions, Inc., a global provider of cloud-based business management software and services, announces today its JobBOSS²® and M1® manufacturing ERP ...