UPS said Wednesday that e-mail will help make the return of merchandise easier. The Atlanta-based parcel shipper said businesses can use its online software to e-mail customers a hyperlink that when ...

UPS plans to acquire Happy Returns from PayPal, bolstering its label-free returns, the company announced Wednesday. U.S.-based Happy Returns' software and operations will help UPS offer customers a ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

UPS on Thursday, Aug. 12, announced it is launching UPS Returns Flexible Access, a new service with a unique label that allows consumers to drop returns at any U.S. Postal Service location or personal ...

Each year, the return of items purchased over the holiday period usually peaks on a single day: National Returns Day, on January 2. This volume of reverse logistics can strain both fulfillment ...

Nearly one in every 10 retail items that are returned for a refund in the U.S. is fraudulent, according to a UPS-owned reverse logistics company that says it plans to combat the $76.5 billion problem ...

Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...