Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...
My daughter, Dannielle, her husband and Arnie, their 7-year-old golden retriever came home for Memorial Day weekend. Arnie can’t speak a word of English but has a large vocabulary. Words like treat, ...
In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...
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