Meta’s instant messaging service Messenger was earlier integrated into its popular social media platform Facebook. In 2014, the messaging platform was separated from the social media site. Meta CEO ...

“People prefer to use Messenger to interact with companies,” Facebook VP of messaging products David Marcus said during his keynote at this year’s F8 conference. With over 65 million businesses active ...

Earlier this week came widespread reports that Microsoft would be retiring its widely used Messenger service on March 15th, forcing all users (apart from those in China) to switch to using Skype for ...

Retailers Everlane and Zulily are at the forefront of leveraging Messenger for one-to-one business-customer relations as Facebook looks to position the application as a communications platform. A ...