Terms and definitions related to ITIL® and ITSM (IT Service Management) This ITIL glossary includes definitions for key terms and acronyms of ITIL and ITSM (IT service management) in alphabetical order.

From 'incident' to 'problem, 60 key ITIL® 4 glossary terms explained for making better understanding of IT service management. Learn more!

May 16, 2023 · Enhance your ITIL knowledge with this comprehensive glossary that defines the key terms and acronyms used in the ITIL® library.

Capacity Plan | Business Customer | Business Impact Analysis | Business Objective | Business Operations | Business Perspective | Business Process | Bus Relationship Mgmt | Bus Relationship …

Dec 28, 2024 · Understanding ITIL v4 terminology is crucial for mastering IT service management (ITSM). Below is a glossary of essential terms to help learners and professionals navigate the ITIL …

Explore our extensive ITIL Lexicon, a curated glossary designed to demystify the jargon of Information Technology Infrastructure Library (ITIL).

There are several specific methods (or frameworks) that are classed as Agile, such as Scrum, Lean and Kanban. The practice of providing an understanding of all the different elements that make up an …

IT Infrastructure Library (ITIL) Glossary Access Management: The process of managing [granting or rejecting] access rights to services, i.e. access to fileserver folders, or access for new hires.

Apr 18, 2024 · ITIL glossary: Your go-to resource in mastering ITIL terminology. Enhance your IT service management skills & improve operational efficiency with our comprehensive guide.

Find out some of the most interesting and common ITIL terminology that helps ITIL experts communicate clearly across the world.