Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Order
Let's find your orderemail
Where is my order? – Route for Shoppers
You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.
Route
Aug 26, 2025 · Easily record anything on your screen with Jam
Deadlines to file a claim – Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …
What does my tracking status mean? – Route for Shoppers
Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding …
Route Admin Learning Guide
Think of it as your own personal admin portal where you will have full visibility into everything happening with Route at your company, as well as where you can contact Support and change …
How do I file a claim on behalf of my customer? – Route
The option to “Request reimbursement” is only used when you need to request a reimbursement from Route for a refund or replacement order you placed to the customer directly.
Package Tracking – Route for Shoppers
Package Tracking About tracking Route mobile app tracking FAQ Can I track my order without the Route app? Tracking how-tos How to add an order manually to the app How to share your …
Customer Service Agent Learning Guide – Route
Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …